Here's what to do once you've decided you'd like to set up a full first session with us.

First of all, you can contact us by phone or email at 519-954-4900 or At that point, feel free to ask any additional questions you may have. You may also want to check your benefits to see if you have coverage for counselling with us. Most people do. UW and WLU students, for example, get 80% covered with Registered Social Workers.

If you are in a crisis, please call either Here 24/7 at 1-844-437-3247 or 911.

To book an appointment, simply give us some times that could work for you. Once we've found a time that works, we'll send you a confirmation email with relevant information about location and parking, along with a couple of intake forms to fill out and send back to us.

And then you're all set up! If you're wondering about what your first session will look like, check out this page on what to expect.