Because the majority of insurance plans cover counselling with a Registered Social Worker (RSW) or a Registered Psychotherapist (RP), counselling with our therapists is covered by most benefits. Our therapists have worked with clients who were covered by Sun Life, Manulife, Green Shield, Great-West Life, Blue Cross, and other insurance companies. Students at Wilfrid Laurier University and the University of Waterloo are covered by their student benefits to see most of our therapists for counselling.

Since every insurance company offers several different policies with different coverage for different services, it’s impossible to speak in generalities about which plans cover what. The easiest way for you to find out if you’re covered to see our therapists is to

  • check under the extended health section of your insurance company’s website for coverage for counselling/therapy with an “MSW,” “RSW,” or "RP"
  • call your insurance company and ask if you are covered for counselling/therapy with an MSW, RSW, or Registered Psychotherapist
  • check under the extended health section of your benefits booklet for coverage to see an MSW or RSW, or Registered Psychotherapist
  • ask an HR representative to check if your benefits cover you to see an MSW, RSW, or Registered Psychotherapist